Privacy policy

Types of information we collect

The type of information we will collect about you when you place an order or register on our website includes:

• Name
• Address
• Phone number
• Email address
• IP address

This information is already stored in our internal systems and our website simply verifies you as a customer of Kajakaška Oprema. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information we hold about you by visiting your account or sending us an email. If we find any inaccuracies, we will delete or correct them immediately. We will keep the personal information we hold securely in accordance with our internal security policy and the law. We will not sell your information. We will only transfer your information to complete your order (e.g. third party payment processing) or we may use technology to track the behavioural patterns of visitors to our website using selected third party technology providers. If you have any questions/comments about privacy, please contact us at info@kajakaskaoprema.si.

Use of personal information

We use the information you provide to us for the following purposes:

• To send you updates on the status of your enquiry or order
• To receive newsletters and details of offers and promotions that we believe will be of interest to you
• To improve the design and content of our our website https://kajakaskaoprema.si
• To understand the purchasing behaviour of our registered users
• To carry out other general marketing and promotional activities focused on our products and services
• To engage with social media providers - such as Facebook, Instagram and Twitter - where we communicate with you on social media
• We use cookies to provide you with the best experience on our website and to enable us and third parties to personalise the advertisements you see on our website. For more information, please see our full cookie policy.
• To provide advertising on various social media and other online platforms (e.g. Google, Facebook)
• To work with professional service providers, such as marketing agencies and advertising partners, to share relevant and relevant marketing content through social media advertising

For information about how your data is used by the Google advertising platforms on which we operate, please click here.

When you place an order, we need to know your name, email address and delivery address. This allows us to process and fulfil your order and inform you of the status of your request. We may also ask for your telephone number, which allows us to contact you urgently if there is a problem with your order.

Your consent

By submitting information to Kajakaška Oprema, you consent to the collection and use of that information by Kajakaška Oprema and its service provider (if any). If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

Your E-mail address

Your email address will be used to communicate with you about your order and the products you have purchased.

We will use your email address for our marketing purposes unless you unsubscribe. You can unsubscribe at any time. If you do not wish to receive information about our products or services, you can unsubscribe by clicking on the unsubscribe link at the bottom of all marketing emails sent by Kajakaška Oprema. We promise not to spam, sell or rent your email address.

Data security

We have designed our website to protect the information we collect online from unauthorised access. We protect your private information by implementing appropriate physical, electronic and administrative procedures necessary to safeguard your privacy. To further protect your security, we also take reasonable steps to verify your identity before granting access to your personal profile or making changes to your information. We are committed to protecting your privacy and have security measures in place to prevent unauthorized access to and disclosure of your personal information.

Improving our services

Kajakaška Oprema does not sell, trade or rent your personal information to others. In order to better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions about how to improve Kajakaška Oprema. We also share this general information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the Site have received the most total customer traffic or, more specifically, how many types of customers have visited specific pages. We do not, however, disclose individual customer identifiers to advertisers. We also do not use or share personally identifiable information that is provided to us in any other way without giving our customers the opportunity to opt-out or otherwise prevent such unrelated use.

Cookies

Cookies are alphanumeric identifiers that are transferred to your computer's hard drive (or alternative web browsing device) via your web browser to enable our systems to recognise your browser and to provide rich shopping features such as product recommendations and loyalty discounts, as well as to store items in your shopping basket between visits. The Help menu in most common browsers will tell you how to prevent your browser from accepting new cookies, how to let your browser know when you receive a new cookie and how to disable cookies completely. However, as cookies enable you to take advantage of some essential features of Kajakaška Oprema, we recommend that you leave them enabled. For example, if you block or otherwise refuse our cookies, you will not be able to add items to your shopping basket or proceed to checkout. If you leave cookies turned on, please log out when you stop using the shared computer.

For further information, please read our full cookie policy.

Analytics tools

Google Analytics is a system used by many websites to record data about visits to their website. Google has set six different cookies with a duration ranging from 30 minutes to 2 years. These cookies are mainly used to distinguish between first-time and repeat visitors to the website. They also allow us to ensure that our website works as well as possible for our users. Cookies may collect an anonymous customer number when a user is logged into the site, which allows our back-end systems to ensure the accuracy of Google Analytics data and helps us ensure that your experience of the site remains relevant across all devices. They do not contain any personal data. You can find out more about how Google uses cookies here (These cookies may be used to help target advertising on platform providers such as Google and Facebook.

Kajakaška Oprema may, from time to time, share your information with third party analytics sources for the purposes of better understanding customer behaviour and performance, site performance, improved relevance of advertisements and any other analytics process in order for Kajakaška Oprema to better understand how to develop its offerings to its customers. These third parties will be employed solely for the analytical purposes set out above, so Kajakaška Oprema will ensure that the third party is contractually obliged to use the data only for the analytical purposes set out in the contract between Kajakaška Oprema and the third party, and Kajakaška Oprema will also ensure that the third party is contractually obliged to maintain a level of security around the shared data at least as secure as that used by Kajakaška Oprema itself. If the third party fails to meet its contractual obligations, Kajakaška Oprema will restore the data and take all reasonable steps to ensure that the third party no longer has access to the Shared Data. All third party cookies used on Kajakaška Oprema will adhere to the same standards as their own cookies and will not collect any personal data.

Social media plug-ins

Social media plug-ins for Facebook and Instagram obtain data for tracking purposes. This includes the ability to track your audience across all devices for advertising purposes in accordance with the terms of each social media platform.

International privacy

The above privacy statement may not apply in all countries of visitors to Kajakaška oprema or registered users of the community, as security policies may vary depending on the specific internet laws in each host country.

Disclosure

If you would like to discuss our privacy policy or any of the above, please contact us at info@kajakaskaoprema.si.